Terms of Service
Effective Date: 06/01/2025
Last Updated: 07/24/2025
SMS Messaging Terms
By opting in to receive SMS messages from SmileKeeper, you agree to receive text messages regarding account verification, two-factor authentication, account security notifications, and secure links to access your uploaded portfolio photos.
Important Information:
Message and data rates may apply
Consent to receive these text messages is not required as a condition of purchase
Message frequency varies based on your account activity and security needs
Opt-In and Opt-Out
Opt-In: During registration at www.smilekeeper.app, you must provide your mobile phone number and check the required consent checkbox stating: "I agree to receive text messages for account verification, two-factor authentication, and secure links to access my uploaded portfolio photos through SmileKeeper." Registration cannot be completed without this explicit consent.
Opt-Out Options:
- Reply STOP to any message to unsubscribe from all SMS communications
- Manage your preferences in your account dashboard under "Notification Settings"
- Contact our support team at support@smilekeeper.app
Help and Support:
- Reply HELP to any SMS message for assistance
- Contact us at support@smilekeeper.app
- Visit our support portal at www.smilekeeper.app/support
Service Description
SmileKeeper is a secure photo transmission service for dental practices that:
- Facilitates secure transmission of photos from mobile devices to practice management software
- Provides account security through two-factor authentication
- Does not store patient photos on our servers
- Integrates with major dental practice management systems
Account Security
Two-Factor Authentication:
- SMS verification codes are required for account access
- Codes are valid for a limited time for security purposes
- Multiple failed attempts may temporarily lock your account
Data Security:
- All transmissions use end-to-end encryption
- HIPAA-compliant data handling procedures
- Regular security audits and monitoring
Privacy Policy Reference
Your privacy is important to us. Please review our comprehensive Privacy Policy at www.smilekeeper.app/privacy for detailed information about how we collect, use, and protect your information. Our Privacy Policy specifically addresses mobile information sharing and SMS consent data protection.
Key Privacy Commitment: We do not share, sell, or transfer your mobile phone numbers or SMS opt-in consent data with any third parties or affiliates for marketing or promotional purposes.
Fees and Billing
SMS Charges:
- Standard message and data rates from your mobile carrier may apply
- SmileKeeper does not charge additional fees for SMS messages
- Check with your mobile carrier for specific rates
Service Fees:
- Service pricing is detailed in your account dashboard
- Billing terms are provided during subscription setup
- No additional charges for security-related SMS messages
User Responsibilities
You agree to:
- Provide accurate contact information during registration
- Maintain the security of your account credentials
- Use the service only for legitimate dental practice purposes
- Comply with applicable laws and regulations
- Notify us immediately of any security concerns
Limitation of Liability
SmileKeeper is not responsible for:
- Delays, failures, or issues related to SMS delivery
- Mobile carrier charges or data usage
- Temporary service interruptions for maintenance
- Third-party practice management software functionality
Contact Information
For questions about these Terms of Service:
SmileKeeper Support
Email: info@smilekeeper.app
Phone: 909-463-8618
Website: www.smilekeeper.app/support
For SMS-specific inquiries:
Reply HELP to any message
Email: support@smilekeeper.app
Changes to Terms
We may update these Terms of Service from time to time. We will notify you of material changes by:
- Email notification to your registered email address
- Prominent notice on our website
- SMS notification for changes affecting SMS services
Continued use of our services after changes constitutes acceptance of the updated terms.
A2P 10DLC Compliance: These Terms of Service comply with A2P 10DLC requirements and work in conjunction with our Privacy Policy to ensure transparent, consensual SMS communications.
The easiest way to save and send photos from your mobile phone.
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This website is not part of any of the practice management softwares mentioned above or their parent companies. Additionally, this site is not endorsed by any of the above mentioned integration companies in any way.